Need a hand?
Whether you have questions, want to chat, or need assistance, the LCY London team is here for you. Give us a ring, shoot us an email, or drop by – we're all ears and ready to help!
Rooted in Tradition, Reaching for Tomorrow
At LCY London, we merge centuries-old craftsmanship with contemporary fashion sensibilities to offer you a wardrobe that is both timeless and timely. Our collections are inspired by the rich tapestry of global culture, each piece meticulously crafted to not just meet but exceed the expectations of the modern connoisseur. Join us as we take you on a journey through the world of luxury where every stitch tells a story of elegance and excellence.
Frequently Asked Questions
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to monitor its progress. You can also track your order directly from your account on our website.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. For a smooth return process, please refer to our returns page where you can find detailed instructions and how to obtain a shipping label.
How can I contact customer service?
Our customer service team is here to help! You can reach us by email at support@lcylondon.com, or call us at +44 20 1234 5678 during our business hours: Monday to Friday, 9 AM to 5 PM GMT. For more options, visit our contact page.
